The 4° Service Aesthetics is based on all urban life scenarios, and it runs through every stage of customer service--from first encounter and acquaintance to familiarity and companionship. Based on scale, warmth, speed, and depth, 4° Service Aesthetics helps improve cities' outlooks and empowers a better life with service aesthetics, truly delivering satisfaction, surprises, and plenty of touching moments to its customers.

  • Scale

    Grasp the scale

    Establish a system of service standards that covers all business patterns and scenarios

    Scale matters to everything. With 20 years of experience, Times Neighborhood is fully aware that it is impossible to try to meet increasing demand with extensive services.

    By refining the cycle, Times Neighborhood has established a service system consisting of more than 1,000 professional standards to satisfy the needs of varied business patterns and scenarios and deliver genuine care to its customers.

  • Temperature

    Overwhelming warmth

    Offer wholehearted, enthusiastic services

    Good service entails a mutual spiritual exchange and emotional companionship, not just a simple value exchange.

    Through the dimensions of sight, taste, and touch, we pay more attention to ordinary details, create surprises for customers, and bolster emotional exchanges.

  • Speed

    Pursuit of speed

    Ensure quick response in solving our own issues

    Science and technology are cold and emotionless. Only with an added touch of humanity can science and technology better benefit urban life.

    By always standing in the shoes of its customers, Times Neighborhood continues to go beyond the limits of response speed and service efficiency and empower life with science and technology.

  • Depth

    In-depth research

    Create more possibilities by breaking service boundaries

    Services have no boundaries. Services can never be too perfect. Each communication can potentially result in a new answer.

    Times Neighborhood never sets limits on itself, never confines itself to rigid responsibilities and standards, and never stops in the face of difficulties or challenges. Instead, it strives for an increasingly deeper understanding of customer needs and constantly creates more wonderful possibilities.

Five major positions

  • Careful cleaning

    Devotion in details and trivial matters

  • Safeguard

    Reassuring the customer as the only belief

  • Devoted housekeeping

    Cater for clients’ needs

  • Dedicated maintenance

    Find and solve problems

  • Pleasant gardening

    Make the gardens joyful

Three major standards

  • Safety

    Safety is the first need of people, including personal safety and property safety. Times Neighborhood provides owners with safe and orderly public spaces through rigorous gate monitoring, 24-hour central intelligent monitoring system and seamless patrol.

  • Comfort

    Comfortable is the owner's inner feeling of the service. With a refined internal management system, Times Neighborhood ensures a clean environment, stable equipment operation and scenic landscape, in order to create a great environment and atmosphere for a comfortable and pleasant experience.

  • Harmony

    Harmony is about people being friendly to each other. Relying on the promotion of community culture, Times Neighborhood creates an equal, harmonious and loving social relationship. Service providers and service recipients care for each other and achieve self values and a better life.